Category
PHP Scripts / Help and Support tools
Software FrameworkLaravel
High Resolution
Yes
Compatible Browsers
IE9, IE10, IE11, Firefox, Safari, Opera, Chrome, Edge
Files Included
JavaScript JS, HTML, CSS, PHP, SQL
Software Version
PHP 8.x
Tags
best helpdesk software, best support system, best ticket software, customer support, helpdesk, laravel support desk, pusher chat, support system, support ticket, ticket system, user support, web app,
Item Details
Deskzai is a robust web-based customer support solution developed using Laravel. This feature-packed platform simplifies customer service operations with its versatile toolkit. The Knowledge Base empowers businesses to create and maintain informative articles, while Business Hour settings ensure support availability aligns with operational hours. Efficiently manage customer inquiries with the Email to Ticket conversion and User Ticket Portal. Analytics Reports provide valuable insights into support performance, and Ticket Assign facilitates task delegation. AI Ticket Reply automates responses, while Collision Detection prevents overlap in agent responses.
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